Frequently Asked Questions

Can I make my assessment payment on line?

Yes.  You can make a one-time payment, schedule recurring payments, check your account and lots more on line.  Read how in the “Payments” section on the
Homeowner Services” page.

What other ways do I make payments

CMA accepts several different forms of payment.  Please review payment options on the “Homeowner Services” page.

How can I make changes to the appearance of my home and landscaping?

Contact your property manager to request an architectural/landscape modification request form.

I received a letter of violation, and have sent in the written response as instructed. How do I know when the violation is closed?

Once the violation is corrected, notify your property manager for confirmation.

I have sold my house and am still receiving bills and other correspondence. Why?

CMA has not received the closing documents from the sale.  Please contact our closing department immediately.

I didn’t receive a bill. How can I pay my assessment?

CMA accepts several different forms of payment.  Please review payment options on the “Homeowner Services” page.

How can I file a complaint about a neighbor? Can I get copies of inspection reports and complaints about my home?

You can file a complaint by emailing your property manager .  Yes, you can get all violation notices concerning your home by contacting your Property Manager and requesting them.

How do I get my name in the gate directory?

Contact your property manager with your information.

I have a separate mailing address from the property. How can I change the address on record if I move?

Login to your account and you can change your mailing address online.  You may also email your new mailing address to your property manager and he/she can update the system.

I have a property manager or other party taking care of my property.

Let your property manager know if a third party is responsible for your property and/or account.  We will add their authorization to the account as well as their contact information.